Purpose of your role
The position available is for a Technical Specialist or a Technical Consultant within the IM Application Infrastructure Services (WMQ/WMB) team responsible for the centralised ownership and governance of the IM B2B and B2C message hub and associated WMQ/WMB messaging capability. The WMQ/WMB Infrastructure team will provide a combination of consultancy, governance, strategic direction and application infrastructure support services from within IMSG. The selected individual should be willing to work in India (8:40-17:40 IST) or UK shifts. ( i.e. from 13:30-22:30 IST)
Your key accountabilities
* Provision of support on a rota / shift basis including 24 x 7 support (on-call)
* Service the project and “RTB” WMQ and WMB demands across all IM business areas
* Assist in the transition to a fully supported “in life” platform for WMQ / WMB infrastructure
* Facilitate the migration to a rationalised, more cost effective infrastructure configuration going forward
* WMQ / WMB System Management and administration, such as performance, logging, backup, recovery and health checking
* Undertake BAU maintenance / support including response to monitoring alerts
* Assist in the provision of DR / BCP support
* Build strong relationships with other Technology functions within IM and Delivery
* Support the conformance to standard operational processes within the team
* Promoting “best of breed” in regard operational practice and processes
* Understand capacity model and flag potential short comings proactively
* Provide accurate estimates and ability to assess the length and complexity of tasks
* Highlight risks/issues invoking escalation procedures, where necessary
* Analysis and design of a solution to business requirements
* Producing documentation and adherence to standards, processes and procedures
* Assisting/training/coaching team members and exposing them to new technologies
* Liaison with business stakeholders, architecture, support and other development teams
* Provide assistance to resolve operational issues, as required
Your skills and experience
* Essential Skills
* Proven working knowledge of Websphere MQ and Message Broker implementation, configuration and administration) with versions 5 & 6
* Working knowledge of Message Queue monitoring – knowledge of QPASA
* Knowledge of message routing hubs and message transformation
* Technical hands-on skills in WMB v6 messaging development
* Extensive production and IT support experience
* Problem determination and fault finding
* UNIX platform knowledge – navigation and administration (AIX / SOLARIS / Linux)
* Ideally possessing IBM certification for WMQ / WMB
* Good oral and written communication
* Self motivated, self-starter, team-player
* Flexible attitude - be able to thrive in an ever-changing environment
* Good interpersonal skills for dealing with customers
* Ability to think laterally - an enquiring mind with problem-solving capabilities
* Experience of working within a large organisation (directly or a customer)
* Ability to work under pressure and meet deadlines, resourceful when faced with technical/project challenges
* Desirable Skills
* Knowledge/experience of other messaging tools and protocols
* Relational database knowledge/experience
* Knowledge of any scripting (Shell Scripting, Perl)
* Knowledge of XML
* Awareness about SWIFTNET, SWIFT FIN, SWIFT Alliance Gateway, SWIFT Net Accord
* Experience of working with structured support processes and procedures.
* Understanding of Investment Management, pricing and back-office operations
* Experience working on applications with tight business deadlines
* Experience working on B2B applications
Essential Soft skills:
· Ability to think laterally - an enquiring mind with problem-solving capabilities
· Good analytical and problem-solving capabilities
· Display a flexible attitude - be able to thrive in an ever-changing environment
· Self motivated, self-starter, team-player
· Ability to work under pressure and meet deadlines, resourceful when faced with technical/project challenges
· Good interpersonal skills for dealing with customers
Values
Within Technology the following values are considered to be fundamental to the way in which we work:
· Customer Focus
· Ownership
· Enthusiasm
· Integrity
· Teamwork
· Respect
· Innovation
Please forward your updated resume and also refer your friend or colleague who are interested to change.For more details please call on 09818904477/09818303447.
Monday, January 17, 2011
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